Refund Policy
Short version: if no seat was delivered, you are refunded in full, and in the one case the system itself catches, the refund is already on its way.
1. Refunded in full, automatically
The overflow case. Seats are arbitrated one at a time. If your payment is captured in the same moments the last seat in the tranche was allocated to someone else, no seat is taken and nothing is delivered: the payment is marked for refund in full by the checkout system itself, and support confirms it with you. This is the exact case the ledger was rebuilt (2026-10-15) to make impossible to sell past.
2. Refunded on request
Captured, no key issued. If your payment succeeded but the checkout page never showed your serial and Telegram onboarding key, write to support@ishanparihar.com with your payment reference: the desk either issues the seat or refunds you in full, your choice.
Wrong amount. If a capture arrives for a different amount or currency than the order quoted, the system mints nothing and the payment is refunded in full.
3. Not refunded
A delivered seat is not refundable. Delivery begins the moment the key is issued: the seat is permanent (no subscription, no renewal), capacity is scarce by design, and signals already delivered cannot be un-delivered. This is why the record, the losses included, is published in full before you pay.
4. How a refund lands
Refunds go back through Razorpay to the original payment method. Processing time is the processor's, typically five to ten business days from confirmation. Write to support@ishanparihar.com with your payment reference and the desk will confirm the state of any refund.
5. Why the price is one-time
The current tranche price is a single payment for a seat held for life. There is no pro-rating, no partial period, and nothing to cancel: refund policy questions only arise before a seat is delivered.